Store Support

When trying to start the app on macOS, the app crashes with the message "WriteMapper cannot be opened because of a problem".

Getting Started

You need to use the default macOS unzipping tool (Archive to unzip the downloaded file.

If you previously downloaded WriteMapper in the form of a ZIP file, unzipping the file downloaded from our website with other unzipping tools such as Unarchiver will lead to this issue occurring.

To confirm this is the issue you're facing, you may expand the details in that error message page by clicking on the "Show Details" button. The message details should include a line (about midway through the details) stating that the "Dyld Error Message" is "Library not loaded".

However, from WriteMapper 2.7 onwards, the downloadable macOS app comes in the form of a DMG installer, which will allow you to install and use the app without needing to unzip it at all.

Didn't find what you were looking for?

Support Articles Contact Us

Apple, the Apple logo, Apple Watch, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. WriteMapper is a product of BETTERWEBPAGES.

© BETTERWEBPAGES 2017-2023. All rights reserved.